Download Canon Service Tool v.1081

Service Tool v.1081 is an updated version of Service Tool v.1074. Service Tool v.1074 was released in March 2010 while Service Tool v.1081 is expected to be released in June 2010. Service Tool v.1081 added a new function, namely: Clear S/N (The printer serial number is reset to zero "000000000. "), Auto LF/EJ (Automatic LF/Eject correction), Panel Rank (Capacitive sensor sensitivity setting).

About Canon Service Tools

• Service Tool is a portable application.
• Only supports Windows Operating System. If your PC/Laptop uses an OS other than Windows, please read the following link Open Service Tool from Another OS.
• The printer driver must have been installed on the PC/Laptop. The Service Tool cannot be used if the driver is installed in an auto-detect (plug and play) manner. Please download the printer driver on the official Canon website, then install the driver on your PC/Laptop.
• Use a USB cable connection. The Service Tool cannot be used if the printer is connected to a PC/Laptop with a wireless connection.
• Service Tool can be used to reset the printer if the printer is in Service Mode.
• Use the Service Tool according to the instructions in the Service Manual.
• If the Service Tool does not support the requested operation, or if the Service Tool does not support the printer, an error message will appear on the screen.

When should the printer be reset?

Service Tool is software used to reset the printer. The printer must be reset if:

1. Replaced the waste ink absorber. Waste ink absorber is replaced when a "Waste ink absorber full" error occurs with support code/error codes: 1700, 1701, 1702, 1703, 1704, 1705, 1712, 1713, 1714, 1715, 5B00, 5B01, 5B02, 5B03, 5B04, 5B05, 5B10, 5B11, 5B12, 5B13, 5B14, 5B15.
2. Replaced the logic board. If the printer repair is eventually replaced with a logic board, after the new logic board is installed, the printer must be reset.

Example

At full waste ink absorber error with error code 1700/5B00. Resetting the waste ink counter value to zero (D value is reset to zero) is effective if the waste ink absorber is replaced. If the D value is reset to zero but the waste ink absorber is not replaced, in the near future, waste ink will overflow from inside the printer. Resetting the D value to zero becomes effective if the waste ink absorber is replaced.

Supported Printers

Referring to the information in the Canon printer Service Manual, Service Tool v.1081 supports the printer:

• Canon iP4800 series: Canon iP4800, iP4810, iP4820, iP4840, iP4850, iP4870, iP4880
• Canon MP280 series: Pixma MP280, MP287, MP288 (Overseas), Pixus MP280 (Japan)
• Canon Pixma MP495, MP497, MP498
• Canon MG5100 series: Pixma MG5100, MG5110, MG5120, MG5140, MG5150, MG5160, MG5170, MG5180 (Overseas), Pixus MG5130 (Japan)
• Canon MG5200 series: Pixma MG5200, MG5210, MG5220, MG5230, MG5240, MG5250, MG5260, MG5270, MG5280, Pixus MG5200, MG5230 (Japan)
• Canon MG6100 series: Pixma MG6100, MG6110, MG6120, MG6130, MG6140, MG6150, MG6160, MG6170, MG6180 (Overseas), Pixus MG6100, MG6130 (Japan)
• Canon MG8100 series: Pixma MG8100, MG8110, MG8120, MG8130, MG8140, MG8150, MG8160, MG8170, MG8180 (Overseas), Pixus MG8130 (Japan)

The function of the buttons in the Canon Service Tool v.1081

1. Test Print

Function: Service test print

Remarks: Paper will feed from the rear tray (2 sheets). Printed items: Model name, ROM version, USB serial number, Process inspection information, Barcode (model name + destination + printer serial number), Ink system function check result (printed on the second sheet), , CD / DVD sensor check result (printed on the second sheet)

2. EEPROM

Function: EEPROM information print

Remarks: The dialog box opens to select the paper source. Select Rear tray or Cassette, and click OK. Printed items: Model name, Destination, ROM version, Ink absorber counter value (ink amount in the ink absorber), Print information, Error information, etc.

3. Nozzle Check

Function: Nozzle check pattern print

Remarks: The dialog box opens to select the paper source. Select Rear tray or Cassette, and click OK. The same pattern as the one in the user mode is printed.

4. Integration

Function: Integrated inspection pattern print

Remarks: Paper will feed from the rear tray (if the cassette is selected, the error is displayed). Multiple inspection items are printed just in one page, it is recommended to use this function for the standard inspection. Printed items: Model name, ROM version, USB serial number, Nozzle check pattern (same as the one in the user mode), Process inspection information, Barcode (printer serial number), Ink system function check result, CD / DVD sensor check result

5. EEPROM Save

Function: EEPROM information saving

Remarks: The EEPROM information is displayed on the computer or is saved to the computer as a text file. This function is not available in most cases of errors.

6. CD-R

Function: CD-R check pattern print

Remarks: For refurbishment use, and not used in servicing. The same calibration as the one performed at the production site is performed.

7. LF / EJECT

Function: LF / Eject correction pattern print

Remarks: Perform LF / Eject correction only when streaks or uneven printing occurs after the repair.

8. Left Margin

Function: Left margin pattern print

Remarks: Not used.

9. Auto Cleaning

Function: Enabling / disabling of automatic print head cleaning

Remarks: Automatic print head cleaning prior to printing (after replacement of an ink tank or the print head). Select this option to enable the cleaning.

10. Deep Cleaning

Function: Print head deep cleaning

Remarks: Cleaning of both Black and Color at the same time

11. Clear Ink Counter

Clear Ink Counter - Main

Function: Main ink absorber counter resetting

Remarks: Set a sheet of A4 or Letter sized plain paper. After the ink absorber counter is reset, the counter value is printed automatically.

Clear Ink Counter - Platen
Function: Platen ink absorber counter resetting

Remarks: Not used.

12. EEPROM Clear

Function: EEPROM initialization

Remarks: The following items are NOT initialized, and the shipment arrival flag is not on: USB serial number, Destination settings, Record of ink absorber counter resetting and setting, Record of repair at the production site, Disc label print position correction value, LF / Eject correction values, Left margin correction value, Production site E-MIP correction value and enabling of it, Endurance correction value and enabling of it, Record of disabling the function to detect the remaining ink amount, Ink absorber counter value (ink amount in the ink absorber)

13. Panel Check

Function: Button and LCD test

Remarks: Not used.

14. Clear S/N

Function: Serial number resetting (to zero)

Remarks: The printer serial number is reset to "000000000."

15. Set Destination

Function: Destination settings

Remarks: Select the destination, and click Set. ASA (Asia), AUS (Australia), BRA (Brazil), CHN (China), CND (Canada), EMB, EUR (Europe), JPN (Japan), KOR (Korea), LTN (Latin), TWN (Taiwan), USA (United States)

16. CD-R Correction

Function: Disc label print position correction (X and Y direction)

Remarks: To be used with 6. CD-R check pattern print, mainly in refurbishment operation. The reference center in the X direction and in the Y direction can be adjusted respectively. (Adjustable range between -1.0 mm to +1.0 mm, in 0.1 mm increment)

17. LF / EJECT Correction

Function: LF / Eject correction value setting

Remarks: Set the correction value based on the printed pattern (7. LF / EJECT correction pattern print).

18. Auto LF / EJ

Function: Automatic LF / Eject correction

Remarks: Note used.

19. Left Margin Correction

Function: Left margin correction value setting

Remarks: Not used.

20. Ink Absorber Counter

Function: Ink absorber counter setting

Remarks: Reset ‘’Main’’ ink absorber only.

21. Wetting Liquid Counter

Function: Wetting liquid counter setting

Remarks: Not used.

22. Panel Rank

Function: Capacitive sensor sensitivity setting

Remarks: Not used.

23. Flatbed Scanner

Function: Individual scanner adjustment

Remarks: Not used.

Service Tool v.1074 is used instead of Service Tool v.1081

Service Tool v.1081 is mentioned in the Service Manual document

• QY8-13CW-000 (June 2010) for MP280 / MP287 / MP288, MP495 / MP497 / MP498
• QY8-13CX-000 (July 2010) for MG5100 series
• QY8-13CY-000 (August 2010) for MG8100 series
• QY8-13CZ-000 (August 2010) for iP4800 series
• QY8-13DA-000 (August 2010) for MG6100 series
• QY8-13DC-000 (August 2010) for MG5200 series

Since Service Tool v.1081 is not available, use Service Tool v.1074 instead. Service Tool v.1074 function keys are almost the same as Service Tool v.1081.

How to use Service Tool v.1081 / v.1074

1.  Enter Service Mode

2.  Reset the waste ink counter

1.  Enter Service Mode

• The AC Power cable is connected to a power source, the printer's USB cable is connected to the computer, and the printer is off. Then pay attention to the Power/ON button and the Stop/Resume/Cancel button.

1.  Press and hold the Stop/Resume/Cancel button (keep the Stop/Resume/Cancel button pressed and don't release it) then,

2.  Press and hold the Power/ON button (keep pressing the Power/ON button and do not release it.) Look at the Power/ON LED, if the Power/ON LED turns green/blue it means procedures 1 and 2 have been carried out correctly.

3.  Release the Stop/Resume/Cancel button, while the Power/On button is still being held.

4.  While holding down the Power/On button, press the Stop/Resume/Cancel button 5 times (read Note), then release the Power/ON button. Wait a few moments, the Power/ON LED will flash and finally turn green/blue. If the Power/ON LED turns green/blue, it means that the printer has entered Service Mode.

Note

• After following the procedure above, if the Power/ON LED turns green/blue and doesn't blink, it means the printer has entered Service Mode.
• After following the procedure above, if the Power/ON LED flashes green/blue it means the printer failed to enter Service Mode. Please turn off the printer, repeat the procedure above, and press the Stop/Reset/Resume/Cancel button 6 times (enter Service Mode without a scanner)
• Press the Stop/Reset/Resume/Cancel button 5 times (enter Service Mode with scanner), if this method fails, repeat the procedure above, and press the Stop/Reset/Resume/Cancel button 6 times (enter Service Mode without scanner).
• If you have tried the two methods above and the Power/ON LED continues to blink, it means the printer cannot enter Service Mode. Please read the following posts Canon Service Tool Error Code Mean and Canon Service Tools and Supported Printers for more information.

2.  Reset the waste ink counter

• If the Power/ON LED lights up green/blue and doesn't blink, it means the printer has entered Service Mode. Follow the procedure below on how to reset the printer.

5.   Download Service Tool v.1074
6.   Extract the rar file then open the Service Tool.

7.   Load A4 or Letter paper (5 sheets), then follow the procedure according to the image.

8.   Print EEPROM (1) data. Wait a few moments, the printer will print the EEPROM data from the printer, then pay attention to the print out of the EEPROM data. The waste ink amount is symbolized in D.

Note
D is Main waste ink counter value. The waste ink absorber full error with support code 1700/5B00 is caused by a value of D=100.0 (maximum). Next we will reset the value of D to zero.

9. Clear Ink Counter - select Main (2) to reset the main ink absorbent counter. Wait a few moments, the printer will print D=000.0 in the upper left corner of the paper. D=000.0 means that the main ink absorbent counter is reset to zero.

10.   Print the EEPROM (1) data again after the D value is reset, then compare the data EEPROM before and after reset. If the value of D after reset is D=000.0 it means that resetting the waste ink counter has been successful.

11.   If all goes well, turn off the printer by pressing the Power/ON button. Wait about 15 seconds then turn the printer back ON. Done.

If you need another version of the Service Tool, please open the link below:

-  Service Tool v.1020 and Service Tool v.1030 - OPEN

-  Service Tool v.1050 - OPEN

-  Service Tool v.1071, Service Tool v.1072, Service Tool v.1073, Service Tool v.1074 - OPEN

-  Service Tool v.1081 - OPEN

-  Service Tool v.2000 - OPEN

-  Service Tool v.3000 - OPEN

-  Service Tool v.3400 - OPEN

-  Service Tool v.3600 - OPEN

-  Service Tool v.3900 - OPEN

-  Service Tool v.4718 - OPEN

-  Service Tool v.4720 - OPEN

-  Service Tool v.4904, Service Tool v.4905, Service Tool v.4906, Service Tool v.4907 - OPEN

-  Service Tool v.5103, Service Tool v.5105 - OPEN

-  Service Tool v.5301, Service Tool v.5306 - OPEN

-  Canon Service Tool Version - OPEN

-  Reset Canon Printers Manually - OPEN

Questions and Answers

Q: Can Service Tool v.1074 be used instead of Service Tool v.1081?

A: Based on personal experience and others, Service Tool v.1074 can be used instead of Service Tool v.1081. Example: According to the Service Manual, to reset Canon MP287 use ST v.1081, however Canon MP287 can also be reset with ST.1074. This also happens to the Canon iP4800 series. Canon iP4800 series can be reset with ST v.1074.

Q: When the "Ink absorber full" error occurs, what should I do?

A: All you have to do is reset the waste ink counter to zero, followed by replacing the waste ink absorber with a new one. If a new waste ink absorber is not available in the market, you can clean the ink absorber and use it again. Resetting the waste ink counter becomes effective when the waste ink absorber is replaced or cleaned.

Q: The Service Tool cannot be opened, or all buttons in the Service Tool are inactive, or an error code appears: 002, 005, 006 when using the Service Tool. What to do?

A: Complete information regarding this issue, please read the Canon Service Tool Error Code Mean (Error code: 002, 005, 006, 007, 009, etc)

Q: Where can I get other Canon Service Tools?
A: For complete information regarding Canon Service Tool collection, please open Canon Service Tool Version

Q: I don't know which Service Tool supports my printer, where can I get information about it?
A: For complete information regarding Canon printers and the Service Tools used, please open the Canon Service Tools and Supported Printers

If you have trouble trying to repair your printer yourself, we recommend asking a Canon Service Center or a printer repair professional for help.