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How to Repair Epson L110 L111 L210 L211 L300 L301 L350 L351 L355 L358 Error Waste Ink Pad is Full


The following solutions can be used for printers
Epson L110 Series: L110 / L111
Epson L210 Series: L210 / L211
Epson L300 Series: L300 / L301
Epson L350 Series: L350 / L351
Epson L355 Series: L355 / L358

LED blinking:
When the printer turned, the paper and ink indicator lights turn alternately

Error Message
Service required. A printer's ink pad is at the end of its service life. Please contact Epson Support.

Solution:
1. Replacing the Waste Ink Pad
2. Reset the waste ink pad counter

Service required - A printer's ink pad is at the end of its service life. Please contact Epson SUpport

Problem Statement
Every time the Epson printer is turned on or starts printing, the pump will suck in ink to flow to the print head, and make sure the printer is ready to use. This process runs automatically each time it starts printing. This ink suction, produces waste ink that is contained in the "Waste Ink Pad Assy". Until one day the printer's ink pad reaches the end of service, and the printer's status says "Service required. A printer's ink pad is at the end of its service life. Please contact Epson Support". When this happens, the paper and ink indicator lights turn alternately.

How to Repair Epson L110 L111 L210 L211 L300 L301 L350 L351 L355 L358 Error Waste Ink Pad is Full

Solution
Because the waste ink pad printer has reached the end of the usage period, repair begins with replacing the waste ink pad. After the waste ink pad is replaced, the next step is to reset the Main pad counter to zero. When this error occurs, the Main pad counter reaches a maximum of 100% (6500 points).

To reset the Main pad counter, the Epson Adjustment Program tool is used. Epson Adjustment Program is a tool used to reset Epson printers, after replacing parts such as: CR motor, Main board, Printhead, Waste ink pad, etc. Because waste ink pad parts have been replaced, the Adjustment program is used to reset the waste ink counter to zero. The following is the process of repairing an Epson printer.

1. Replacing the Waste Ink Pad
Because the waste ink pad assy is at the bottom back, to replace it can be done easily. Here's how to replace the waste ink pad.
- Before repairs are made, set the transportation lock to the locked position first.


- Look at the back of the printer, then rotate up so that the bottom of the printer is visible.
- Remove the waste ink pad assy bolt.

Turn the printer over so that the bottom of the printer is visible

- After the bolt is released, slide to the right of the waste ink pad assy to remove it.

Slide right Waste Ink Pad Assy to release it

- Pull out the waste ink pad assy until it is released.

Pull out the Waste Ink Pad Assy until it is released

Waste ink outlet

- Change the waste ink pad with a new one. Because the waste ink pad consists of several parts, make sure the installation of the waste ink pad is done correctly.

Waste Ink Pad is Full

New waste ink pad

This error occurs because the waste ink pad has reached the end of the usage period of 6500 points. After the waste ink pad has been replaced, the next step is to reset the waste ink pad counter to zero.


2. Reset the waste ink pad counter
  • Connect the printer USB cable to the PC/Laptop then turn on the printer.
  • Download Adjustment Program for Epson L110, L111, L210, L211, L300, L301, L350, L351, L355, L358
Adjustment Program Epson L110, L111, L210, L211, L300, L301, L350, L351, L355, L358
  • Extract file
  • Open AdjProg.exeAccept.

For Epson L110, L210, L300, L350, L355
1.    Open Select (1)
2.    Model Name (2): L110, L210, L300, L350, L355 (select one)
3.    Port (3) – select USB port printer or Auto selection – OK
4.    Particular Adjustment Mode (4)

How to Reset Epson L110, L111, L210, L211, L300, L301, L350, L351, L355, L358


For Epson L111, L211, L301, L351, L358
1.    Open Select (1)
2.    Model Name (2): 
  • For Epson L111 model name is used L110
  • For Epson L211 model name is used L210
  • For Epson L301 model name is used L300
  • For Epson L351 model name is used L350
  • For Epson L358 model name is used L355
3.    Port (3) – select USB port printer and don't use Auto selection – OK
  • For Epson L111: Model name: L110 - Port: USB port L111 (don't use Auto selection).
  • For Epson L211: Model name: L210 - Port: USB port L211 (don't use Auto selection).
  • For Epson L301: Model name: L300 - Port: USB port L301 (don't use Auto selection).
  • For Epson L351: Model name: L350 - Port: USB port L351 (don't use Auto selection).
  • For Epson L358: Model name: L355 - Port: USB port L358 (don't use Auto selection).
4.    Particular Adjustment Mode (4)

How to Reset Epson L110, L111, L210, L211, L300, L301, L350, L351, L355, L358

5.    Waste Ink Pad Counter (5) - OK
6.    As a reference before resetting, first check the main pad counter value. Checkbox the Main Pad Counter (6) then click Check (7) – OK

Check the main pad counter value before resetting

Main pad counter value = 6518 point or 100% (Max: 6500 point). Because the main pad counter has reached the maximum value, so we have to reset the main pad counter to zero.

Note: Wait 60 seconds before continuing the next command, or wait for the power light to stop flashing, then do the next instruction.

8.    To reset, checkbox the Main pad counter (8), then press the Initialization (9) button, and press OK (10) to reset the Main pad counter to zero.

Reset the Main pad counter to zero

9.    After the Main pad counter is reset to zero, a message "Please turn off the printer" will appear. Turn off the printer then press OK (11).
10.  After the OK button is pressed, a message will appear "The waste ink pad counter has been initialized properly. Turn ON the printer and click the" Check "button to check the waste ink pad counter value".
11.   Press the OK (12) then turn on the printer.
The waste ink pad counter has been initialized properly

12.  Checkbox the Main Pad Counter (13) then click Check (14) – OK.
13.  If the Main pad counter value is zero, it means that the reset has been successfully performed. Press the Finish (15) button then close the Adjustment Program. Done.

Main pad counter value after resetting


Question and Answer
Q: Communication error! Error Code: xxxxxxxx when using the Adjustment Program. What to do?
A: Communication error! Error Code: xxxxxxxx occurs because the printer is not ready to accept commands from the Adjustment Program because it is still busy processing the previous command.

Communication error! Error Code xxxxxxxx when use Epson Adjustment Program

So when the printer receives the command example "Main pad counter -> Check", the power light will blink for about 60 seconds. The printer can process the next command example "Main pad counter -> Initialization" after 60 seconds have passed. Communication error! Error Code: xxxxxxxx occurs because the second command "Main pad counter -> Initialization" is done while the printer is still processing the previous command. So wait for the power light to stop flashing, then run the next command.


Q: Can the waste ink pad be washed and reused?
A: Waste ink pad can be used for one use. If waste ink pad is available in the market, it is recommended to replace it with a new one. Washing of waste ink pad is done if the new waste ink pad is not available in the market and must be used again. Here is how to clean waste ink pad.
Soak the waste ink pad with water. If the water turns turbid, replace the water with a new one. Do the soaking repeatedly until it feels clean, then dry the waste ink pad to remove the remaining water that is left behind by drying or aerating it.

Waste ink pad that is cleaned by soaking

Keep in mind: when the waste ink pad is soaked or dried, don't squeeze it. When the waste ink pad is squeezed, the air cavity in the waste ink pad will disappear. Waste ink pad has a fluffy form. When squeezed, the air cavity will disappear and its shape will change to shrink.

Waste ink pad which is squeezed when cleaned


Q: If the waste ink pad is replaced with a new one, but the printer is not reset. Will the printer return to normal?
A: Because the waste ink counter has not been reset to zero, the printer will still be in error and cannot be used, even though the waste ink pad has been replaced.


Q: If the waste ink pad is not replaced or cleaned, but only reset. Will the printer return to normal?
A: Because the waste ink pad has been reset to zero, the printer will return to normal, but in the near future, waste ink will overflow out of the printer because the waste ink pad is full.


To repair the Epson printer for the error "A printer's ink pad is at the end of its service life" was done in two stages. It starts with replacing the waste ink pad, followed by resetting the waste ink counter value. If you have trouble doing it yourself, we recommend asking for help from the nearest Epson Service Center.

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