Saturday, September 28, 2019

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How to Reset Canon Pixma G2000 Series error Ink Absorber Full [5B00]


Canon Pixma G2000 series: G2000, G2100, G2200, G2300, G2400, G2500, G2600, G2700, G2800, G2900

Operator Call Errors
Cycles of blinking: 8 times
Error: Ink absorber becomes almost full
Error code: [1700]

Service Call Errors
Cycles of blinking: 7 times
Error: Ink absorber full
Error code: [5B00]

Solution: Reset the printer



Reset Canon Pixma G2000, G2100, G2200, G2300, G2400, G2500, G2600, G2700, G2800, G2900 error Ink Absorber Full [5B00]


Before resetting, the printer must be in Service Mode.

STEP 1 - Enter Service Mode

Service mode operation procedures:
1)   Turn off a printer
2)   Press and hold the STOP button
3)   Press and hold the ON button (do not release both buttons)
4)   Release the STOP button (do not release the ON button)
5)   While holding the ON button, press the STOP button 5 times **, and then release both the ON and STOP buttons together.

About point 5):
While holding the ON button, press and release the STOP button 4 times, then press and hold the STOP buttons, then release both the ON and STOP buttons together.

Note:
  • **: To disable the scanner error detection and start the machine in the service mode, press the STOP button 6 times. This way, the service mode is available without the scanner. 


STEP 2 - Reset error Ink Absorber Full [5B00]

To reset error Ink Absorber Full for Canon Pixma G2000, G2100, G2200, G2300, G2400, G2500, G2600, G2700, G2800, G2900 use:
1.   Canon Service Tool v.4718 (Recommended)
2.   Canon Service Tool v.4720 (Alternative)


Reset Canon Pixma G2000 Series with Service Tool v.4718

Canon Service Tool v.4718

Reset error ink absorber full with Service Tool v.4718

  • After entering Service Mode, follow the instructions below
  • Download Service Tool v.4718, extract the file then open Start - Accept.
  • In the Canon column, click the Canon Tool
  • Click Start to open Canon Service Tool v.4718
  • Load paper A4 or Letter
  • For your reference in servicing, print EEPROM (1) information before resetting. Wait for the printer to finish printing.
  • Clear Ink Counter, select MAIN (2) and then click SET (3). After the ink absorber counter is reset, the counter value is printed automatically.
  • Set Destination, select your Region (4): ASA, AUS, BRA, CHN, CND, EMB, EUR, JPN, KOR, LTN, TWN, USA and then click SET (5)
  • Print EEPROM (1) information once again after resetting. Wait for the printer to finish printing.
  • Compare EEPROM information before and after reset.
  • If all goes well, close Service Tool
  • Turn off the printer (wait 10 seconds)
  • Turn on printer and printer ready to use

Download Canon Service Tool v.4718

4 comments:

  1. Working perfect. Thank you for your instructions and saved a new printer honestly.

    ReplyDelete
  2. Working perfect. Thank you so much.

    ReplyDelete
  3. Nice Post!!
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    Printer Repair Service

    ReplyDelete