Thursday, January 2, 2020

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How to Fix Epson L1300 error Waste Ink Pad Counter is Full

Problem:
When the printer turned, the paper light and the ink light alternately light orange, and the print head doesn't move.

Error Message
Service required. A printer's ink pad is at the end of its service life. Please contact Epson Support

Solution:
1. Replace the Waste Ink Pad.
2. Reset the Waste ink counter value.

Epson L1300 A printer's ink pad is at the end of its service life. Please contact Epson Support

Problem Statement
When it starts printing, the printer will do a head cleaning, to ensure printing is ready. Head cleaning is done to produce waste ink, which is flowed and accommodated in the waste ink pad. Until one day, this waste ink pad is full and the message "Service required. A printer's ink pad is at the end of its service life appears. Please contact Epson Support". When this error message appears, when the printer is turned on the paper light and the ink light alternately light orange, and the print head doesn't move.

The paper light and the ink light alternately light orange

As shown in the error message that the ink pad usage period has ended, this message can be interpreted that the waste ink pad is full. When this happens, the Main pad counter has reached a maximum value of 11809 points (100%).


Solution
When the Epson L1300 printer error occurs "A printer's ink pad is at the end of its service life. Please contact Epson Support", the repair process is carried out in two stages. The first step is to replace the ink pad with a new one. After the ink pad has been replaced, repair is continued by resetting the Main pad counter to zero.

1. Replace the Waste Ink Pad
Please pay attention to the mechanism in the image below.

Waste ink disposal mechanism on the Epson L1300

To replace the ink pad, we must disassemble the Epson L1300 printer because the ink pad position is at the bottom of the printer. If dismantling the Epson L1300 printer is difficult, according to the picture above, there is a connecting terminal between the hose from the pump to the waste ink pad. This terminal is near the ink tank, and is very easy to access.

The position of the waste ink hose terminal on the Epson L1300

In this post, we will discuss how to modify the ink pad for Epson L1300 printers. This modification is done as an alternative solution, if the replacement of the waste ink pad is considered difficult to do. Following are the stages of the waste ink pad modification process for Epson L1300 printers.

- Set the transportation lock to the locked position.

Set the transportation lock to the locked position

- Remove the ink tank, then remove the screw and open the drain hose terminal cover.

Remove the ink tank, then remove the screw and open the drain hose terminal cover.

- Remove the drain hose from the pump.

Remove the drain hose from the pump

- Drain the ink pad by using a hose and injection device. To drain the ink pad can be done by installing a hose in the drain terminal, then with the injection tool we suck the ink from the ink pad.

Drain the ink pad by using a hose and injection device

- Divert waste ink disposal by installing a new hose.

Divert waste ink disposal by installing a new hose

- Turn on the printer and do the Head Cleaning. Head cleaning is done to check the installation of a new drain hose. If the waste ink has flowed into the storage bottle, the ink pad modification has been successfully carried out.

Turn on the printer and do the Head Cleaning

- Spruce up the ink drain hose installation.

Spruce up the ink drain hose installation

- Set the transportation lock to the unlocked position. Finish.

As shown in Figure 6, before modification is done, we recommend draining the ink pad using a hose and injection device. If necessary, you can close the drain hose that leads to the ink pad.

This modification was made with the aim to divert the waste ink receptacle outside the printer. The length of the hose and the size of the waste ink container, can be replaced with a larger size according to conditions.

After the waste ink pad modification is complete, the next step is to reset the Main pad counter to zero. To reset the Epson L1300, the Epson Adjustment Program tool is used.


2. Reset the Waste ink counter value


Reset the Epson L1300 printer
  • Connect the USB cable and turn on the printer. 
  • Download Adjustment Program Epson L1300
  • Extract file
  • Open Adjprog.

(1)    Open Select
(2)    Port – select USB port Epson L1300 or use Auto selection – OK
(3)    Particular Adjustment Mode

Epson L1300 Resetter or Epson Adjustment Program L1300

(4)    Double click Waste Ink Pad Counter
Check the value of the Main pad counter before reset.
(5)    Checkbox: Main Pad Counter 
(6)    Click Check – OK
As shown in the figure below, the Main pad counter value is 11809 point or 100%. Reset is done to reset the Main pad counter to zero.

Epson L1300 Resetter or Epson Adjustment Program L1300

Note: Wait for the power light to stop flashing, before performing the next command.
(7)    Checkbox: Main Pad Counter 
(8)    Click Initialization 
(9)    When the OK button is clicked, counter will be initialized – OK
(10)  Please turn off the printer. Turn off the printer first, then press OK
Epson L1300 Resetter or Epson Adjustment Program L1300

Note: Turn on the printer, and wait for the power light to stop blinking, before carrying out the next instruction.
Check the Main pad counter after reset. If the Main pad counter value changes to zero, it means that the reset has been successfully performed.
(11)  Checkbox: Main Pad Counter 
(12)  Click Check – OK


(13)  Press the Finish button to end the process.

To repair the Epson L1300 printer for the error "A printer's ink pad is at the end of its service life" was done in two stages, beginning with draining the ink pad and installing an outer drain tube, followed by resetting the waste ink counter, has been completed. For additional information, also read the paragraph questions and answers below.


Questions and Answers
Q: When using the Adjustment Program the message "Communication error! Error Code xxxxxxxx" appears. What to do?
A: Communication error! Error Code: xxxxxxxx occurs because the printer is not ready to accept commands from the Adjustment Program because it is still busy processing the previous command.

Communication error! Error Code xxxxxxxx when use Epson Adjustment Program

So when the printer receives the command example "Main pad counter -> Check", the power light will blink for about 60 seconds. The printer can process the next command example "Main pad counter -> Initialization" after 60 seconds have passed. Communication error! Error Code: xxxxxxxx occurs because the second command "Main pad counter -> Initialization" is done while the printer is still processing the previous command. So wait for the power light to stop flashing, then run the next command.

If you have trouble doing it yourself, we recommend asking for help from the nearest Epson Service Center or the nearest printer repair professional.

12 comments:

  1. For me it is saying :"Communication Error! Error code:20000010. I don't know what to do

    ReplyDelete
  2. I got an error " communication error! Error Code: 20000107"
    I had to close the program and unplug printer about 5 times and re-do to get it to read

    ReplyDelete
  3. oh i tried again and now it says same info but different error code 21000068

    ReplyDelete
  4. Communication Error! Error code: 2100012C what should i do?

    ReplyDelete
  5. not responding what can I do?

    ReplyDelete
  6. Thank you so much it's really a big help for us this time of crisis...God Bless

    ReplyDelete
  7. Thank you so much it's really a big help for us this time of crisis...God Bless

    ReplyDelete