Wednesday, September 4, 2019

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How to Reset Canon Pixma iP3600 Series error Ink absorber full [5B01, 5B00]

Canon Pixma iP3600 Series
Canon Pixma iP3600 Series Include the following Models:
Pixma iP3600, iP3610, iP3620, iP3630, iP3640, iP3650, iP3660, iP3670, iP3680.

Operator Call Errors
LED blinking in orange: 8 times
Error: Warning: The ink absorber becomes almost full.
Error code: [1700/1701]

Service Call Errors
Cycles of blinking in orange and green: 7 times
Error: Ink absorber full
Error code: Japan: [5B01], Others: [5B00]

Solution: Reset the Printer with Canon Service Tool

Reset Canon Pixma iP3600 Series error Ink Absorber Full

Before resetting, the printer must be in Service Mode.

STEP 1 - Enter Service Mode

1)    Turn off a printer
2)    Press and hold the Resume/Cancel button
3)    Press and hold the Power button (do not release both buttons)
4)    Release the Resume/Cancel button (do not release the Power button)
5)    While holding the Power button, press Resume/Cancel button 2 times, and then release both the Power and Resume/Cancel buttons together.

Each time the STOP button is pressed, LED light alternately, Alarm in orange and Power in green. When the Power LED lights in green, it's mean the printer is ready for the service mode operation, the LCD turns in black and nothing is displayed. If the Power LED does not turn green, the printer fails to enter Service Mode. Please, turn off the printer and then repeat it from the beginning.

STEP 2 - Reset the Printer
Reset the Canon Pixma iP3600 Series can be done with Canon Service Tool v.1020.

Reset with Canon Service Tool v.1020

How to Use Canon Service Tool v.1020

Before running this tool, make sure the printer in the Service Mode position.
  • Download Service Tool v.1020
  • Extract file and open Service Tool. If Service Tool can't be open, unplug the USB cable and then open the Service Tool. After the open Service Tool, re-connect USB cable.
  • Load paper A4 or Letter
  • Select USB Port (1)
  • For your reference in servicing, click EEPROM information print before resetting (2)
  • Clear Ink Counter, click MAIN (3). Wait for the printer to finish printing D=000.0. D is a Waste ink amount. D=000.0 means "The ink absorber counter has been reset to zero".

The ink absorber counter has been reset to zero
  • Select the destination, Region: ASA, AUS, BRA, CHN, CND, EUR, JPN, KOR, LTN, TWN, USA (4) and then click SET (5)
  • Click EEPROM information print once again after resetting (1).
  • Compare EEPROM information before and after reset, look at the value of D (Waste ink amount).
  • If all goes well, close Service Tool
  • Turn off the printer (wait 10 seconds)
  • Turn on printer and printer ready to use

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