Epson L810 series, L850 series Service Manual
The service manual below is for the printer
- Epson L810 series: L810, L811, L815
- Epson L850 series: L850, L851, L855
This Service Manual consists of 127 pages and 7 chapters. Chapter 1 - Product Description, consists of: Control Panel, Chapter 2 - Operating Principles, consists of: Overview, Power-On Sequence, Printer Initialization. Chapter 3 - Troubleshooting, consists of: Overview, Troubleshooting When There is Error Display, Troubleshooting When There is No Error Display. Chapter 4 - Disassembly and Assembly, consists of: Overview, Disassembly of Exterior Parts, Disassembly of CISS section, Disassembly the Printer Mechanism. Chapter 5 - Adjustments, consists of: Adjustment Items and Overview, Adjustment by the Panel Unit exchange, How to judge print samples by using the adjustment program, PG Adjustment, Banding Reduction System (BRS) Adjustment / Paper Feed Amount Profile (PFP) Correction , Original Adjustment Scanner. Chapter 6 - Maintenance, consists of: Overview. Chapter 7 - Appendix, consists of: Exploded Diagram and Parts List.
This Service Manual contains a lot of information regarding errors and troubleshooting that occur on the Epson L810 series, L850 series. This Service Manual is intended for professionals who have been trained and experienced in the field of printer repair. For users who want to find a solution related to the damage that occurred to the Epson L810 series, L850 series, we recommend that you study this Service Manual carefully to prevent unexpected new damage. The following is brief information in the Epson L810 series, L850 series Service Manual.
Error List Epson L810 series, L850 series
| Error Name | Display Message | Occurrence Condition | Recovery Procedure |
| Printer FATAL Error | A printer error has occurred. Turn off the printer, then press On button to turn on. See your documentation. | An irrecoverable error has occurred. | Turn off the power. |
| Maintenance Error | The printer's ink pads are at the end of their service life. Please contact Epson Support. | The printer requires maintenance due to waste liquid overflow. | Replace the waste ink pads and reset Main and Platen pad counter |
| Paper jam Error | Paper jam. Load paper and press Start. If the error does not clear, repeat the procedure. | A sheet was loaded in a wrong orientation and caused a jam. | Follow the displayed message until the sheet loaded in a wrong orientation is ejected. |
| Paper jam. Open the scanner unit and remove the paper. | The paper jam has occurred. | Turn off the power, and remove the paper or the tray. | |
| CD/DVD error. Press the Start button. If the error does not clear, remove the media by hand. | The CD/DVD tray is jammed. | ||
| Paper Empty Error | Paper out. Load paper and press the Start button. | There is no paper in the sheet feeder. | Press the Start button to feed paper correctly. |
| CD/DVD Tray Error | The CD/DVD tray is set incorrectly. Set the CD/DVD tray correctly, then press the Start button. | The CD/DVD tray is set incorrectly. | Set the CD/DVD Tray correctly and press the Start button. |
| Multi-page Feed Error | Multi-page feed error. Remove and reload the paper, then press the Start button. | Multi-page feed error has occurred. | Re-set paper and press the Start button to feed paper correctly. |
| Scanner Fatal Error | A scanner error has occurred. See your documentation. | An error has occurred in the scanner mechanism. | Turn off the power. |
| Scanner Open Error | Close the scanner unit. | The scanner unit is opened during stand-alone printing, copying, or printing from an external device. | Close the scanner unit. |
Warning List Epson L810 series, L850 series
| Warning Name | Display Message | Occurrence Condition | Recovery Procedure |
| Waste fluid is near end | The printer's ink pads are nearing the end of their service life. Contact Epson Support. | The waste ink pads have already absorbed waste ink nearly to its full capacity. | Replace the waste ink pads and reset Main and Platen pad counter |
| Set the CD-R/ DVD tray (Set correctly) | The CD/DVD tray is set incorrectly. Set the CD/DVD tray correctly, then press the Start button. | At start of printing, the printer has not recognized the CD-R/DVD tray correctly. | Set the CD-R/DVD tray correctly, and press the Start button. |
| CD/DVD guide warning (Close error) | The front tray is in the wrong position. Push down the tray lever to set the front tray to the CD/DVD position. | The printing data for CD/DVD printing has been sent from the printer driver but the Stacker Assy is on the ASF position. | Push the lever down to change the Stacker Assy to CDR position. |
| CD/DVD guide close error | |||
|
Position of CD/DVD guide (Re-set) |
The front tray is in the CD/DVD position. Raise the tray lever to set the front tray to the paper position. | The printing data for normal printing has been sent from the printer driver but the Stacker Assy is on the CDR position. | Push the lever up to change the Stacker Assy to ASF position. |
| External device installment | Cannot recognize the device. | An unsupported device has been installed. | Remove the device. |
| Card insertion | Cannot recognize the memory card or disk. | Memory card recognition failed. | Remove the memory card. |
| Screen translation and print executions connecting DSC | A camera is connected. Disconnect the camera and try again. | Entering a menu screen for use of memory cards or starting to print was attempted with a DSC connected. | Disconnect the camera. |
| Index sheet scan error (no index sheet) | There is no index sheet or it is not positioned correctly. Check it and try again. | An index sheet was not set. | Set the index sheet and press the OK button. |
| Index sheet scan error (incorrect image selection marking) | Photos are not selected or the ovals are marked incorrectly. Please correct and try again. | The image selection marking on the index sheet is not correct. | Correct image selection and press the OK button. |
| Index sheet scan error (incorrect paper selection marking) |
The paper type is not selected or ovals are marked incorrectly. Please correct and try again. |
The paper selection marking on the index sheet is not correct. |
Correct paper selection and press the OK button. |
| Index sheet scan error (Discrepancy between index sheet and card) | The contents of the memory card have changed. Print a new index sheet and try again. | After index sheet printing, a different memory card was inserted or images were added or deleted. | Restore the same memory card condition as it was when the index sheet was printed or print a new index sheet. |
| Select photos in CD label print. | The number of photos selected exceeds the maximum for the current layout. | More than the specified number of photos have been selected. | Select not more than the specified number of photos. |
| Select the number of copy. | Only I copy can be selected. | More than one copy has been selected. | Select only one copy. |
| Photo recognize Error | No photos could be recognized. Make sure photos are positioned correctly. See your manual. | The photo could not be recognized. | Set the photo and try again. |
| Scan to memory error (no card) | No memory card or disk inserted. Save canceled. | Execution of scanning to a memory card function was attempted with no memory card inserted. | Insert a memory card. |
| Scan to memory error (insufficient card capacity) | There is not enough free space on the memory card or disk. Save canceled. | The memory card capacity is insufficient. | Insert a memory card that has a sufficient capacity. |
| Scan to memory error (card write-protect) | The memory card or disk is write-protected. Operation canceled. | As the memory card is write-protected, it is not possible to save data. | Insert a memory card not write-protected. |
| Scan to memory error (folder not created) | Cannot create a folder on the memory card or disk. Operation canceled. | A folder could not be created on the memory card. | Check the data on the memory card. |
| Scan to memory error (card removed) | The memory card or disk was removed. Operation canceled. | Data saving was not executed, since the memory card had been removed. | Insert a memory card. |
| Scan to memory error (save error) | An error occurred while saving. Save canceled. | Data saving was not achieved for some reason. | Check the source data or media. |
| Format check (backup) | Cannot recognize the memory card or disk. Do you want to format it? | The media for backup cannot be recognized. | Execute or cancel formatting. |
| Format check (scan) | The memory card cannot be recognized. | ||
| Format Warning (Format error) (scan) | A problem occurred while formatting. Formatting canceled. | An error has occurred in formatting the card. Or you pulled out the media while formatting it. | Press the OK button and check the media. |
| Format Warning (card write-protect) (scan) | The memory card or disk is write-protected. Operation canceled. | As the memory card was write-protected, formatting failed. | Insert a memory card not write-protected and try again. |
| Format Warning (card removed) (scan) | The memory card or disk was removed. Format canceled. | The media is removed when formatting is to be started. | Insert media and try again. |
| Head Cleaning | Replace ink Adapter before cleaning print head. | Head cleaning was attempted in the Ink Low state. | Cancel the head cleaning, or replace the ink Adapters. |
| Backup error (no external connection) | External device is not connected or media is not inserted. Backup canceled. | The external device was not connected when backup was started. | Connect the external device. |
| Backup error (insufficient external media capacity) | Insufficient space on the backup device. Cannot back up files. | The capacity of the media on which the backup data is to be saved is insufficient. | Insert media that has sufficient free space. |
| Backup error saved is insufficient. space.(insufficient memory card capacity) | |||
| Backup error (no card) | No memory card in slot. Backup canceled. | No backup source exists. | Insert the memory card. |
| Backup error (File name and Folder levels Error) | Backup canceled. File name is too long or there are too many folder levels. | The file name is too long, or the source has eight or more levels in folder hierarchy. | Check the file name and the folder hierarchy. |
| Backup error | Backup Error. Error Code FFFFFFFF |
An error has occurred at the external device. | Check the external device. |
| In adjustment of borderless expansion value | You can change the amount of image expansion, but a white border may appear around your photo. | This message is always displayed during adjustment of the Borderless Expansion Value. | Accept it. |
Motors and Sensors (Printer Mechanism)
L850 series/L810 series are equipped with the following print head, motors and sensors.
- Print head. Function: F3-MACH Turbo 2 head (6 colors x 90 nozzles)
- CR Motor. Function: DC motor.
- PF Motor. Function: DC motor.
- PE Sensor. Function: detection of the paper tail end, Paper leading edge positioning control.
- CR Contact Module. Function: ink cartridge detection (CSIC).
- CR Encoder. Function: Transmissive-type photo-interrupter.
- PF Encoder. Function: Transmissive-type photo-interrupter.
- PW Sensor. Function: Paper left and right edge (before and during printing), Paper top edge (before printing), Paper bottom edge (during printing), CD-R top, bottom, right and lefl edges (before printing).
- APG Sensor. Function: APG position detection.
- CD-R Guide Sensor. Function: CD-R Guide up/down detection.
- CD-R Tray Sensor. Function: CD-R Tray presence detection.
- Case Open Sensor. Function: Scanner Unit open/close detection.
Epson L810 series, L850 series Service Manual
Title: Epson L810 series, L850 series Service Manual
Pages: 127 pages
Revision: A
Language: English
Date of issue: September 12, 2014
Download manual: Epson L810 series, L850 series Service Manual Rev. A
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