Canon Pixma iP110 error code [5B00, 5B01]. How to fix it

When the printer is turned on or the printer will print, the printer will clean the print head and make sure the printer is ready to use. When the print head is cleaned, this process produces waste ink that is collected in the ink absorber kit. Ink absorber kit is a waste ink storage pad, which is located at the bottom of the printer machine.

When the waste ink container is full, an error message will appear when the printer is used, namely "Ink absorber full" with error code [5B00]. When this error occurs, the indicator light will flash yellow and orange, alternately 7 times. If this problem occurs, the printer is unusable and must be repaired immediately.

To correct the waste ink absorber full error, it is carried out in two stages. The first stage is to replace the ink absorber kit, after the ink absorber kit is replaced the next step is to reset the waste ink counter to zero. After the two stages of repair have been completed, the printer will return to normal and can be used again. Here is the repair process for the Canon Pixma iP110 printer error ink absorber full [5B00].

Problem Description

Operator Call Error

Blinking of Alarm LED: 8 times

Error: Warning: The ink absorber becomes almost full. [1700]

Note: When the waste ink counter reaches 95%, the printer will give a warning "Warning: The ink absorber becomes almost full. [1700]". This warning is called "Operator Call Error". When this warning appears, press the STOP button 1x to continue printing.

Service Call Errors

Cycles of Blinking of Alarm and Power LEDs: 7 times

Error: Ink absorber full

Error code:  [5B00] overseas, [5B01] Japan

Note: When the waste ink absorber reaches 100%, the printer will give an error message "Ink absorber full [5B00]". This error message is called a "Service Call Error". When this error occurs, the Alarm and Power lights will flash alternately 7 times, and the printer cannot be used.

Solution:

1.  Replace or cleaning the ink absorber kit.

2.  Reset the ink absorber counter to zero.

1.  Replace or cleaning the ink absorber kit

The ink absorber kit for the Canon Pixma iP110 is at the bottom of the printer. Make sure you have a new ink absorber kit before disassembling the printer. If a new ink absorber kit is not available in the market, the alternative solution is to clean the ink absorber kit. Here's how to clean an ink absorber kit.

- Remove the ink absorber kit then soak it in a container filled with water.

- If the water is cloudy, replace the water with a new one.

- Repeat soaking until the ink absorber kit is clean.

- After soaking the ink absorber kit, dry it in the sun, or dry it out.

- Make sure the ink absorber kit is completely dry before replacing it.

To replace or clean the ink absorber kit, we have to disassemble the printer because the ink absorber kit is at the bottom of the printer. Follow the instructions in the image below on how to disassemble the Canon Pixma iP110 printer.

Remove the print head

Open the right side cover

Open the left side cover

Remove the button panel

Unscrew all bolts as the picture shows

Unscrew all bolts as the picture shows

Remove the top unit

Remove all screws and then remove the printer engine

Ink absorber kit Canon Pixma iP110

After the ink absorber kit is replaced, the next step is to assemble the printer again. Make sure the printer assembly is done properly and carefully, to prevent new damage. After the ink absorber kit has been replaced or cleaned, the next step is to reset the ink absorber counter to zero.

2.  Reset the ink absorber counter to zero
STEP 1 - Enter Service Mode
STEP 2 - Reset the ink absorber counter to zero 

STEP 1 - Enter Service Mode
To reset a Canon printer, the printer must be in Service Mode. Here's how to get the Canon iP110 into Service Mode.

Service mode operation procedures
1)  Turn off the printer
2)  Press and hold the STOP button
3)  Press and hold the ON button (do not release both buttons)
4)  Release the STOP button (do not release the ON button)
5)  While holding the ON button, press the STOP button 5 times and then release the ON button.

6)  Wait a few moments, the ON LED will flash and finally turn green. If the ON LED is green and does not blink, it means the printer has entered Service Mode. After the printer enters Service Mode, resetting the printer can be done.

STEP 2 - Reset the ink absorber counter to zero 
Based on information in the Canon Pixma iP110 Service Manual, to reset the waste ink counter use Service Tool v.4420 or higher. If Service Tool v.4420 is not available, use Service Tool v.4502 or Service Tool v.4906 instead.

In this post, we will be using Service Tool v.4906 to reset Canon Pixma iP110.

• Before running this tool, make sure the printer in the Service Mode.
• Download Service Tool v.4906
• Open Service Tool v.4906.
• Load paper A4 or Letter (3 sheets or more)

• For your reference in servicing, click EEPROM (1) information before resetting. Wait for the printer to finish printing. Please pay attention to the EEPROM information print out below.

EEPROM data before reset

Note:

1. D = Main ink absorber
2. Dp = Platen ink absorber (AW: platen ink absorber away, HM: platen ink absorber home)
3. DL = Ink absorber life (DL=00014 means that the remaining life of the main ink absorber is 14 months.)
4. If the value of D=100.00 then the Main ink absorber must be replaced or cleaned, after which the Main ink absorber counter must be reset.
5. If the value of Dp AW=100.0 then the Platen ink absorber must be cleaned, after which the Platen ink absorber counter must be reset.
6. If the value of Dp HM=100.0 then the Platen ink absorber must be cleaned, after which the Platen ink absorber counter must be reset.
7. If the value of DL=000 then the Main ink absorber must be replaced because the lifetime has expired.

• Based on the EEPROM data above, we will then reset the D value to zero.
• Clear Ink Counter, select MAIN (2) and then click SET (3) to reset the Main ink absorber counter to zero. After the ink absorber counter is reset, the counter value is printed automatically. Wait a few moments, the printer will print D=000.0 Dp (AW=000.0 HM=000.0) in the upper left corner of the paper.
• Click EEPROM (1) information once again after resetting. Wait for the printer to finish printing. Compare EEPROM information before and after reset, look at the values of D.
• If all goes well, close Service Tool and then turn off the printer.
• Wait for 15 seconds and then Turn ON printer and the printer ready to use.
• Done.

Printer repair for ink absorber full error message with error code [5B00] or [5B01] is done in two stages. First, replace or clean the ink absorber kit. Second, reset the waste ink counter to zero. If you have trouble doing it yourself, we recommend asking the nearest Canon Service Center for help, or the nearest printer repair professional.

Questions and Answers

Q: The printer printout is bad, is the print head clogged/damaged, should I replace the cartridge?

A: A complete discussion regarding this issue, please read Troubleshooting Canon printer poor printouts

Q: Where can I get other Canon Service Tools?
A: For complete information regarding Canon Service Tool collection, please open Canon Service Tool Version

Q: I don't know which Service Tool supports my printer, where can I get information about it?
A: For complete information regarding Canon printers and the Service Tools used, please open the Canon Service Tools and Supported Printers

Q: Error code: 002, 005, 006, 009 occurs when the Servie Tool is used. What should I do?

A: For a complete discussion of this issue, please read at Canon Service Tool Error Code Mean (Error code: 002, 005, 006, 007, 009, etc)