Epson WF-3010, WF-3011, WF-3012 Adjustment Program and Service Manual

Status Sheet

This product can print the three kind of status sheet, and you can confirm the following information; Configuration Status Sheet, Supply Status Sheet, and Usage History Sheet. This product has Non-disclosed information to user. This information can be displayed on the Status Sheet by starting the product with the Inspection Mode.

Start method of the Inspection Mode

• From a Power off status, push the following buttons until the message is displayed on LCD.

• Select the “7. Status Sheet Print Mode” from the Inspection menu.

• The product starts as usual.
• Print the Status Sheet.

Supply Status Sheet

Usage History Sheet

Printer Fatal Error Code

Fatal error related to the ADF/Scanner unit do not occur for WF-3010 because this model does not have ADF/Scanner unit.

Error type: ADF/Scanner

Error code	Error name	Possible cause
0x01	ADF PID excess speed error	• ADF Encoder failure (contaminated / detached scale, Encoder Board failure) • Motor driver failure (Main Board failure)
0x02	ADF PID reverse error	• ADF Encoder failure (contaminated / detached scale, Encoder Board failure) • Paper jam
0x03	ADF PID lock error	• ADF Encoder failure (contaminated / detached scale, Encoder Board failure) • ADF Motor failure • Paper jam • Cable disconnection
0x04	ADF PID acceleration rock error
0x05	ADF PID excess load error
0x06	ADF PID driving time error	• Main Board failure
0x09	ADF BS+ excess speed error	• ADF Encoder failure (contaminated / detached scale, Encoder Board failure) • Motor driver failure (Main Board failure)
0x0A	ADF BS+ reverse error	• ADF Encoder failure (contaminated / detached scale, Encoder Board failure) • Paper jam
0x0B	ADF BS+ lock error	• ADF Encoder failure (contaminated / detached scale, Encoder Board failure) • ADF Motor failure • Paper jam • Cable disconnection
0x0D	ADF BS+ excess load error
0x0E	ADF BS+ driving time error	• Main Board failure
0x10	HP detection error	• CIS Unit failure • Scanner Housing failure • Main Board failure
0x11	Contact detection distance exceeded error	• CIS Unit failure • Scanner Housing failure (Including wrong attachment of the origin mark) • Main Board failure • FFC for CIS failure / FFC for CIS connection failure • Motor failure
0x12	Opposite side contact detection distance exceeded error	• CIS Unit failure • Scanner Housing failure (Including wrong attachment of the origin mark) • Main Board failure • FFC for CIS failure / FFC for CIS connection failure • Motor failure
0x13	Wrong contact detection distance error	• CIS Unit failure • Scanner Housing failure (Including wrong attachment of the origin mark) • Main Board failure • FFC for CIS failure / FFC for CIS connection failure • Motor failure
0x14	Measurement error	• Scanner drive mechanism was overloaded
0x20	LED light error	• CIS Unit failure • Main Board failure
0x30	Option error	• Main Board failure
0x36	Paper jam error	• Paper jam
0x41	FB PID excess speed error	• ADF Encoder failure (contaminated / detached scale, Encoder Board failure) • Motor driver failure (Main Board failure)
0x42	FB PID reverse error	• ADF Encoder failure (contaminated / detached scale, Encoder Board failure) • Paper jam error
0x43	FB PID rock error	• ADF Encoder failure (contaminated / detached scale, Encoder Board failure) • ADF Motor failure • ADF driver mechanism overload (assembling failure, lubrication failure) • Cable disconnection
0x44	FB PID acceleration rock error
0x45	FB PID excess load error
0x46	FB PID driving time error	• Main Board failure
0x49	FB BS+ excess speed error	• ADF Encoder failure (contaminated / detached scale, Encoder Board failure) • Motor driver failure (Main Board failure)
0x4A	FB BS+ reverse error	• ADF Encoder failure (contaminated / detached scale, Encoder Board failure) • Paper jam error
0x4B	FB BS+ rock error	• ADF Encoder failure (contaminated / detached scale, Encoder Board failure) • ADF Motor failure • ADF driver mechanism overload (assembling failure, lubrication failure) • Cable disconnection
0x4D	FB BS+ excess load error
0x4E	FB BS+ driving time error	• Main Board failure

Error type: Printer

Error code	Error name	Possible cause
0x88	PIS excessive light error	• PIS failure • Main Board failure • Diffused light
0x89	Insufficient light error	• PIS failure (installation posture, contamination) • Fault Detection Plate failure • Main Board failure • Ink cartridge failure
0x8D	Factor error other than printer device	• This error occurs if the printer becomes a fatal error status due to a failure of parts other than the printer such as the scanner or ADF
0x8E	Driver mismatch error	• An supported driver was used
0x8F	EEPROM verify error (by command)
0x93	PE sensor error	• PE Sensor failure • Main Board failure
0x94	PW detector wrong light emission amount error	• PE Sensor failure • Main Board failure
0x97	Head drive circuit excessive voltage error	• Head FFC failure • Main Board failure
0x99	IES process inspection error
0x9A	Circuit error (include blowout of a fuse)	• Main Board failure
0x9B	Transistor temperature error
0x9C	X-Hot detect error (pre printing)	• Print head failure • Main Board failure
0x9D	X-Hot detect error (after flushing)
0x9E	Head temperature error
0x9F	No print inspection mode error
0xB0 – 0xCF	Ink device error	• Ink Cartridge failure • CSIC Terminal failure • CR Contact Module failure • Main Board failure
0xD1	ADF PID axcess load error	• Pickup Encoder failure (contaminated / detached scale, Encoder Board failure) • Pickup Motor failure • Pickup Roller (2nd cassette) driver mechanism overload (paper jam / foreign object) • Cable disconnection
0xD2	ASF PID excess speed error	• Pickup Encoder failure (contaminated / detached scale, Encoder Board failure) • Motor driver failure (main Board failure)
0xD3	ADF PID reverse error	• Pickup Encoder failure (contaminated / detached scale, Encoder Board failure) • Paper jam
0xD4	ASF PID lock error	• Pickup Encoder failure (contaminated / detached scale, Encoder Board failure) • Pickup Motor failure • Pickup Roller (2nd cassette) driver mechanism overload (paper jam / foreign object) • Cable disconnection
0xD6	ASF PID excess torque limitation error	• Pickup Roller (2nd cassette) driver mechanism overload (paper jam / foreign object)
0xD8	ASF load position reverse error	• Pickup Encoder failure (contaminated / detached scale, Encoder Board failure) • Paper jam
0xD9	ASF load position excess speed error	• Pickup Encoder failure (contaminated / detached scale, Encoder Board failure) • Motor driver failure (Main Board failure)
0xDA	ASF load position excess load error	• Pickup Encoder failure (contaminated / detached scale, Encoder Board failure) • Motor driver failure (Main Board failure) • Pickup Roller (2nd cassette) driver mechanism overload (paper jam / foreign object) • Cable disconnection
0xDE	ASF PID driving time error	• Main Board failure
0xDF	ASF load position driving time error
0xE1	CR PID excess load error	• CR Encoder failure (contaminated / detached scale, Encoder Board failure) • CR Motor failure • Carriage overload error (paper jam / foreign object) • Cable disconnection
0xE2	CR PID excess speed error	• CR Encoder failure (contaminated / detached scale, Encoder Board failure) • Motor driver failure (Main Board failure) • Tooth skip of the CR Timing Belt • Improper tension of the CR Timing Belt
0xE3	CR PID reverse error	• CR Encoder failure (contaminated / detached scale, Encoder Board failure) • Tooth skip of the CR Timing Belt • Improper tension of the CR Timing Belt • Paper jam
0xE4	CR PID lock error	• CR Encoder failure (contaminated / detached scale, Encoder Board failure) • CR Motor failure • Carriage overload error (paper jam / foreign object) • Cable disconnection
0xE5	CR PID speed fall error	• CR Encoder failure (contaminated / detached scale, Encoder Board failure) • Motor driver failure (Main Board failure) • Tooth skip of the CR Timing Belt • Improper tension of the CR Timing Belt • Paper jam
0xE8	CR load position reverse error	• CR Encoder failure (contaminated / detached scale, Encoder Board failure) • Tooth skip of the CR Timing Belt • Improper tension of the CR Timing Belt • Paper jam
0xE9	CR load position excess speed error	• CR Encoder failure (contaminated / detached scale, Encoder Board failure) • Motor driver failure (Main Board failure) • Tooth skip of the CR Timing Belt • Improper tension of the CR Timing Belt
0xEA	CR load position excess load error	• CR Encoder failure (contaminated / detached scale, Encoder Board failure) • CR Motor failure • Carriage overload error (paper jam / foreign object) • Cable disconnection
0xEE	CR PID driving time error	• Main Board failure
0xEF	CR load position driving time error
0xF1	PF PID excess load error	• PF Encoder failure (contaminated / detached scale, Encoder Board failure) • PF Motor failure • PF driver mechanism overload (paper jam / foreign object) • Cable disconnection
0xF2	PF PID excess speed error	• PF Encoder failure (contaminated / detached scale, Encoder Board failure) • Motor driver failure (Main Board failure) • Tooth skip of the PF Timing Belt • Improper tension of the PF Timing Belt
0xF3	PF PID reverse error	• PF Encoder failure (contaminated / detached scale, Encoder Board failure) • Tooth skip of the PF Timing Belt • Improper tension of the PF Timing Belt • Paper jam
0xF4	PF PID lock error	• PF Encoder failure (contaminated / detached scale, Encoder Board failure) • PF Motor failure • PF driver mechanism overload (paper jam / foreign object) • Cable disconnection
0xF6	PF PID excess torque limitation error
0xF8	PF load position reverse error	• PF Encoder failure (contaminated / detached scale, Encoder Board failure) • Tooth skip of the PF Timing Belt • Improper tension of the PF Timing Belt
0xF9	PF load position excess speed error	• PF Encoder failure (contaminated / detached scale, Encoder Board failure) • Motor driver failure (Main Board failure) • Tooth skip of the PF Timing Belt • Improper tension of the PF Timing Belt
0xFA	PF load position excess load error	• PF Encoder failure (contaminated / detached scale, Encoder Board failure) • PF Motor failure • PF driver mechanism overload (paper jam / foreign object) • Cable disconnection
0xFE	PF PID driving time error	• Main Board failure
0xFF	PF load position driving time error

Service Manual

Epson WF-3010 / WF-3011 / WF-3012 Service Manual Rev. A
Date of issue: July 13, 2012
Revision: A

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Epson WF-3010 / WF-3011 / WF-3012 Service Manual Rev. E
Date of issue: April 21, 2014
Revision: E

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Adjustment Program

Adjustment Program Epson WF-3010

Adjustment Program Epson WorkForce WF-3010 - EURO ver.1.0.0
Destination: EURO
Version: 1.0.0
Tutorial: How to use AdjProg Epson WF-3010

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Adjustment Program Epson WF-3011

Adjustment Program Epson WorkForce WF-3011 - EAI ver.1.0.0
Destination: EAI
Version: 1.0.0
Tutorial: How to use AdjProg Epson WF-3011

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Adjustment Program Epson WF-3012

Adjustment Program Epson WorkForce WF-3012 - EAI ver.1.0.0
Destination: EAI
Version: 1.0.0
Tutorial: How to use AdjProg Epson WF-3012

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Questions and Answers

Q: Error Code: 20000xxx when using the Adjustment Program. What to do?
A: Communication error! Error Code: 20000xxx occurs because the printer is not ready to accept commands from the Adjustment Program because it is still busy processing the previous command.

So when the printer receives the command example Main pad counter - Check, the power light will blink for about 60 seconds. The printer can process the next command example Main pad counter - Initialization after 60 seconds have passed. Communication error! Error Code: 20000xxx occurs because the second command "Main pad counter -> Initialization" is done while the printer is still processing the previous command. So wait for the power light to stop flashing, then run the next command.

When there is damage to the Epson printer and requires replacement of spare parts, after the damaged parts are replaced, then use the Adjustment Program to reset the printer so that it can work optimally with new spare parts. If you are having trouble repairing a faulty printer yourself, we recommend contacting an Epson Authorized Customer Service Center.