Epson L810 Adjustment Program, Service Manual
The error messages below, they do not exactly match the error message displayed on the LCD screen. The following error messages are provided as information and provide an overview of the damage that occurred.
List of Errors on Epson L810
Error Name: Printer Fatal Error
Displayed Message: A printer error has occurred. Turn off the printer, then press On button to turn on. See your documentation.
Occurrence Condition: An irrecoverable error has occurred.
Recovery Procedure: Turn off the power.
Error Name: Maintenance Error
Displayed Message: The printer's ink pads are at the end of their service life. Please contact Epson Support.
Occurrence Condition: The printer requires maintenance due to waste liquid overflow.
Recovery Procedure: Replace the waste ink pads.
Error Name: Paper Jam Error
Displayed Message: Paper jam. Load paper and press Start. If the error does not clear, repeat the procedure.
Occurrence Condition: A sheet was loaded in a wrong orientation and caused a jam.
Recovery Procedure: Follow the displayed message until the sheet loaded in a wrong orientation is ejected.
Error Name: Paper Jam Error
Displayed Message: Paper jam. Open the scanner unit and remove the paper.
Occurrence Condition: The paper jam has occurred.
Recovery Procedure: Turn off the power, and remove the paper or the tray.
Error Name: Paper Jam Error
Displayed Message: CD/DVD error. Press the Start button. If the error does not clear, remove the media by hand.
Occurrence Condition: The CD/DVD tray is jammed.
Recovery Procedure: Turn off the power, and remove the paper or the tray.
Error Name: Paper Empty Error
Displayed Message: Paper out. Load paper and press the Start button.
Occurrence Condition: There is no paper in the sheet feeder.
Recovery Procedure: Press the Start button to feed paper correctly.
Error Name: CD/DVD Tray Error
Displayed Message: The CD/DVD tray is set incorrectly. Set the CD/DVD tray correctly, then press the Start button.
Occurrence Condition: The CD/DVD tray is set incorrectly.
Recovery Procedure: Set the CD/DVD Tray correctly and press the Start button.
Error Name: Multi-page Feed Error
Displayed Message: Multi-page feed error. Remove and reload the paper, then press the Start button.
Occurrence Condition: Multi-page feed error has occurred.
Recovery Procedure: Reset paper and press the Start button to feed paper correctly.
Error Name: Scanner Fatal Error
Displayed Message: A scanner error has occurred. See your documentation.
Occurrence Condition: An error has occurred in the scanner mechanism.
Recovery Procedure: Turn off the power.
Error Name: Scanner Open Error
Displayed Message: Close the scanner unit.
Occurrence Condition: The scanner unit is opened during stand-alone printing, copying, or printing from an external device.
Recovery Procedure: Close the scanner unit.
Warning List on Epson L810
Warning Name: Waste fluid is near end
Displayed Message: The printer's ink pads are nearing the end of their service life. Contact Epson Support.
Occurrence Condition: The waste ink pads have already absorbed waste ink nearly to its full capacity.
Recovery Procedure: Replace the waste ink pads.
Warning Name: Set the CD-R/DVD tray (Set correctly)
Displayed Message: The CD/DVD tray is set incorrectly. Set the CD/DVD tray correctly, then press the Start button.
Occurrence Condition: At start of printing, the printer has not recognized the CD-R/DVD tray correctly.
Recovery Procedure: Set the CD-R/DVD tray correctly, and press the Start button.
Warning Name: CD/DVD guide warning (Close error)
Displayed Message: The front tray is in the wrong position. Push down the tray lever to set the front tray to the CD/DVD position.
Occurrence Condition: The printing data for CD/DVD printing has been sent from the printer driver but the Stacker Assy is on the ASF position.
Recovery Procedure: Push the lever down to change the Stacker Assy to CDR position.
Warning Name: CD/DVD guide close error
Displayed Message: The front tray is in the wrong position. Push down the tray lever to set the front tray to the CD/DVD position.
Occurrence Condition: The printing data for CD/DVD printing has been sent from the printer driver but the Stacker Assy is on the ASF position.
Recovery Procedure: Push the lever down to change the Stacker Assy to CDR position.
Warning Name: Position of CD/DVD guide (Reset)
Displayed Message: The front tray is in the CD/DVD position. Raise the tray lever to set the front tray to the paper position.
Occurrence Condition: The printing data for normal printing has been sent from the printer driver but the Stacker Assy is on the CDR position.
Recovery Procedure: Push the lever up to change the Stacker Assy to ASF position.
Warning Name: External device installment
Displayed Message: Cannot recognize the device.
Occurrence Condition: An unsupported device has been installed.
Recovery Procedure: Remove the device.
Warning Name: Card insertion
Displayed Message: Cannot recognize the memory card or disk.
Occurrence Condition: Memory card recognition failed.
Recovery Procedure: Remove the memory card.
Warning Name: Screen translation and print executions connecting DSC.
Displayed Message: A camera is connected. Disconnect the camera and try again.
Occurrence Condition: Entering a menu screen for use of memory cards or starting to print was attempted with a DSC connected.
Recovery Procedure: Disconnect the camera.
Warning Name: Index sheet scan error (no index sheet)
Displayed Message: There is no index sheet or it is not positioned correctly. Check it and try again.
Occurrence Condition: An index sheet was not set.
Recovery Procedure: Set the index sheet and press the OK button.
Warning Name: index sheet scan error (incorrect image selection marking)
Displayed Message: Photos are not selected or the ovals are marked incorrectly. Please correct and try again.
Occurrence Condition: The image selection marking on the index sheet is not correct.
Recovery Procedure: Correct image selection and press the OK button.
Warning Name: Index sheet scan error (incorrect paper selection marking)
Displayed Message: The paper type is not selected or ovals are marked incorrectly. Please correct and try again.
Occurrence Condition: The paper selection marking on the index sheet is not correct.
Recovery Procedure: Correct paper selection and press the OK button.
Warning Name: Index sheet scan error (Discrepancy between index sheet and card)
Displayed Message: The contents of the memory card have changed. Print a new index sheet and try again.
Occurrence Condition: After index sheet printing, a different memory card was inserted or images were added or deleted.
Recovery Procedure: Restore the same memory card condition as it was when the index sheet was printed or print a new index sheet.
Warning Name: Select photos in CD label print.
Displayed Message: The number of photos selected exceeds the maximum for the current layout.
Occurrence Condition: More than the specified number of photos have been selected.
Recovery Procedure: Select not more than the specified number of photos.
Warning Name: Select the number of copy.
Displayed Message: Only I copy can be selected.
Occurrence Condition: More than one copy has been selected.
Recovery Procedure: Select only one copy.
Warning Name: Photo recognize Error
Displayed Message: No photos could be recognized. Make sure photos are positioned correctly. See your manual.
Occurrence Condition: The photo could not be recognized.
Recovery Procedure: Set the photo and try again.
Warning Name: Scan to memory error (no card)
Displayed Message: No memory card or disk inserted. Save canceled.
Occurrence Condition: Execution of scanning to a memory card function was attempted with no memory card inserted.
Recovery Procedure: Insert a memory card.
Warning Name: Scan to memory error (insufficient card capacity)
Displayed Message: There is not enough free space on the memory card or disk. Save canceled.
Occurrence Condition: The memory card capacity is insufficient.
Recovery Procedure: Insert a memory card that has a sufficient capacity.
Warning Name: Scan to memory error (card write-protect)
Displayed Message: The memory card or disk is write-protected. Operation canceled.
Occurrence Condition: As the memory card is write-protected, it is not possible to save data.
Recovery Procedure: Insert a memory card not write-protected.
Warning Name: Scan to memory error (folder not created)
Displayed Message: Cannot create a folder on the memory card or disk. Operation canceled.
Occurrence Condition: A folder could not be created on the memory card.
Recovery Procedure: Check the data on the memory card.
Warning Name: Scan to memory error (card removed)
Displayed Message: The memory card or disk was removed. Operation canceled.
Occurrence Condition: Data saving was not executed, since the memory card had been removed.
Recovery Procedure: Insert a memory card.
Warning Name: Scan to memory error (save error)
Displayed Message: An error occurred while saving. Save canceled.
Occurrence Condition: Data saving was not achieved for some reason.
Recovery Procedure: Check the source data or media.
Warning Name: Format check (backup)
Displayed Message: Cannot recognize the memory card or disk. Do you want to format it?
Occurrence Condition: The media for backup cannot be recognized.
Recovery Procedure: Execute or cancel formatting.
Warning Name: Format check (scan)
Displayed Message: Cannot recognize the memory card or disk. Do you want to format it?
Occurrence Condition: The memory card cannot be recognized.
Recovery Procedure: Execute or cancel formatting.
Warning Name: Format Warning (Format error) (scan)
Displayed Message: A problem occurred while formatting. Formatting canceled.
Occurrence Condition: An error has occurred in formatting the card. Or you pulled out the media while formatting it.
Recovery Procedure: Press the OK button and check the media.
Warning Name: Format Warning (card write-protect) (scan)
Displayed Message: The memory card or disk is write-protected. Operation canceled.
Occurrence Condition: As the memory card was write-protected, formatting failed.
Recovery Procedure: Insert a memory card not write-protected and try again.
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Warning Name: Format Warning (card removed) (scan)
Displayed Message: The memory card or disk was removed. Format canceled.
Occurrence Condition: The media is removed when formatting is to be started.
Recovery Procedure: Insert media and try again.
Warning Name: Head Cleaning
Displayed Message: Replace ink Adapter before cleaning print head.
Occurrence Condition: Head cleaning was attempted in the Ink Low state.
Recovery Procedure: Cancel the head cleaning, or replace the ink Adapters.
Warning Name: Backup error (no external connection)
Displayed Message: External device is not connected or media is not inserted. Backup canceled.
Occurrence Condition: The external device was not connected when backup was started.
Recovery Procedure: Connect the external device.
Warning Name: Backup error (insufficient external media capacity)
Displayed Message: Insufficient space on the backup device. Cannot back up files.
Occurrence Condition: The capacity of the media on which the backup data is to be saved is insufficient.
Recovery Procedure: Insert media that has sufficient free space.
Warning Name: Backup error (insufficient memory card capacity)
Displayed Message: Insufficient space on the backup device. Cannot back up files.
Occurrence Condition: The capacity of the media on which the backup data is to be saved is insufficient.
Recovery Procedure: Insert media that has sufficient free space.
Warning Name: Backup error (no card)
Displayed Message: No memory card in slot. Backup canceled.
Occurrence Condition: No backup source exists.
Recovery Procedure: Insert the memory card.
Warning Name: Backup error (File name and Folder levels Error)
Displayed Message: Backup canceled. File name is too long or there are too many folder levels.
Occurrence Condition: The file name is too long, or the source has eight or more levels in folder hierarchy.
Recovery Procedure: Check the file name and the folder hierarchy.
Warning Name: Backup error
Displayed Message: Backup Error. Error Code FFFFFFFF
Occurrence Condition: An error has occurred at the external device.
Recovery Procedure: Check the external device.
Warning Name: In adjustment of border-less expansion value
Displayed Message: You can change the amount of image expansion, but a white border may appear around your photo.
Occurrence Condition: This message is always displayed during adjustment of the Border-less Expansion Value.
Recovery Procedure: Accept it.
Epson L810 Service Manual, Adjustment Program
Revision: A
Date of issue: September 12, 2014
Epson L810 Adjustment Program
There are three Adjustment Programs for the Epson L810 (choose one):
1. Adjustment Program Epson L810 - EAI ver.1.0.5
2. Adjustment Program Epson L810 - ECC ver.1.0.1
3. Adjustment Program Epson L810 - ETT ver.1.0.0
Destination: EAI
Version: 1.0.5
Destination: ECC
Version: 1.0.1
Destination: ETT
Version: 1.0.0
Questions and Answers
Q: There is an error "A printer's ink pad is at the end of its service life" on my printer. If the waste ink pad counter is reset, but the waste ink pad is not replaced or cleaned. Can the printer return to normal?
A: Because the waste ink pad counter has been reset, the printer can be reused, but because the waste ink pad is not replaced or cleaned, in the near future, the waste ink will overflow from the printer because the waste ink pad can no longer hold the waste ink. Resetting the waste ink pad counter becomes effective if the waste ink pad is replaced with a new one.
Q: How to reset the waste ink pad counter?
A: A complete discussion regarding this issue, please read the following post Epson L850 series "A printer's ink pad is at the end of its service life".
Q: Error Code: 20000xxx when using the Adjustment Program. What to do?
A: Communication error! Error Code: 20000xxx occurs because the printer is not ready to accept commands from the Adjustment Program because it is still busy processing the previous command.
So when the printer receives the command example Main pad counter - Check, the power light will blink for about 60 seconds. The printer can process the next command example Main pad counter - Initialization after 60 seconds have passed. Communication error! Error Code: 20000xxx occurs because the second command "Main pad counter -> Initialization" is done while the printer is still processing the previous command. So wait for the power light to stop flashing, then run the next command.
When there is damage to the Epson printer and requires replacement of spare parts, after the damaged parts are replaced, then use the Adjustment Program to reset the printer so that it can work optimally with new spare parts. If you are having trouble repairing a faulty printer yourself, we recommend contacting an Epson Authorized Customer Service Center.
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